Geeks on Site Warns of Remote Repair Hackers
The past few years we have seen a rise in fixing computers remotely through an internet connection as a viable alternative to on-site computer repair. The convenience of having one's computer fixed from the comfort of home, many times at a lower cost, has contributed to the growing number of customers who prefer this method of computer repair. However, more customers translate to more remote support providers and more competition, which in turn has had a negative impact on the methods used to obtain customers. Online computer repair companies use third-party software, such as remote control software or virtual network computing (VNC) software, to establish a remote connection. A software tool is downloaded to the customer's computer with permission, and once the application has been installed it creates an interface between the remote technician's computer and the customer's computer. The technician can see the customer's screen, move the cursor around and in...